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Privacy Policy

Last Updated Aug 17, 2018

This Privacy Policy applies to Worldclearing Ltd owned and operated websites and its subdomains (“Sites”) and applications (“Services”). Worldclearing Ltd (“Worldclearing”, “we”, or “us”) knows that you care how your personal data is used and shared. This Privacy Policy explains how we collect the information about you when you access the Sites and Worldclearing Services, what type of information we collect, how it will be used and how you can regulate the collection, alteration and deletion of information.

We recommend that you read our Privacy Policy and review the GDPR Legislation. If you have any questions about Worldclearing’s Privacy Policy and our data collection, please feel free to email us at privacy@worldclearing.org.

1. INFORMATION WE COLLECT

(a) Account Registration: Upon registration, we collect personal data that may be identifiable to you as an individual, e.g. full name, company name, address, email address, mobile phone number etc. When applying for a standard Worldclearing account we additionally require governmental identification documents, e.g. passport, national ID and proof of residence.

(b) Payment Information: When you add financial information to your account, e.g. bank account, receivers, etc., that information may be directed to our third-party payment processors. However, we do not store sensitive credit card data on our systems.

(c) Communication: If you contact us per email or through the internal message system, we may receive additional personal data about you.

(d) Usage of our Services: When using our Services, we collect information that could be identifiable to you, e.g. bank details, payment receipts, invoices, or attachments.

(e) Cookies and Tracking: Additionally, when using our Services, we gather information about you automatically that is stored in log files, e.g. IP address, timestamp and actions. For our web servers to recognize you and for us to deliver a personalized service we may set a cookie on your computer or device.

We will retain your personal data we process as long as needed to provide our Services. Worldclearing will also retain this personal information as required to comply with our legal obligations, resolve disputes, detect fraud and enforce our terms and agreements.

2. HOW WE USE YOUR INFORMATION

  • Operate and maintain our Services.
  • Process your transactions.
  • Send you text messages and emails related to our Services.
  • Communication, to provide you with updates or requests and other information relating to our Services.
  • For compliance purposes with our legal obligations and to detect fraud.

3. HOW WE SHARE YOUR INFORMATION

(a) Worldclearing will never rent or sell your personal information. We may store your personal data in locations outside our direct control (e.g. servers, databases with hosting providers).

(b) Worldclearing will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.

(c) If necessary to provide the Services we offer, we sometimes need to work together with a third-party for normal business operations with banks, credit card processing and verification services. However, in case a third-party requires your personal data its regulated by our Data Processing Agreement.

4. LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

Our legal basis for collecting and using your personal data depends on the context in which we collect it. Normally we would collect information for the following purposes:

  • Personal information for entering agreement with you.
  • Details required for processing your queries.
  • Information required for establishing legitimacy of the flow of funds on your bank account.
  • Information required for establishing legitimacy of your business activity.
  • Information necessary to protect vital interest of another person.

However, we only collect personal information from you where the processing is in our legitimate interests and not overridden by your rights or where we have your consent to do so.

5. DATA ACCESS AND RETENTION

(a) For current Worldclearing clients, you can review the information about you that we store in your client profile and request inaccuracies to be corrected by communicating through the internal message system.

(b) As a Worldclearing client you additionally have the option to export all information that may be identifiable to you as an individual directly from your client account.

(c) We will retain your information for as long as your account is active or as needed to provide you Services or to comply with our legal obligations. If you wish to deactivate your Worldclearing account, you can send the request through the internal message system.

6. YOUR DATA PROTECTION RIGHTS

The core of the General Data Protection Regulation (GDPR) is your rights as a resident of the EEA and for us to be transparent on how we process your personal data. You have the following data protection rights:

  • If you need to access, update, correct or request the deletion1 of your personal data, you may do so by contacting us either through the internal message system or email us at privacy@worldclearing.org.
    • 1As a financial institution we have legal obligations and are restricted to how much data and for how long we need to store your personal data. For more information, please do not hesitate to contact us.
  • If you want to object to our processing of your personal data and ask us to limit the processing or request data portability of your personal information, you may do so at any time by contacting us.
  • You can export your personal data and transaction history directly through our platform.
  • You always have the right to withdraw your consent. You may exercise your right by contacting us to request the withdrawal of consent.
  • If you are not satisfied about our data collection you have the right to complain to a Data Protection Authority. For more information contact your local data protection authority. You can find your local Data Protection Authority here.
  • You also have the right to information about what personal data is being processed and the justification for such processing. If you have further questions or concerns regarding your personal data, please feel free to contact us.

Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us at privacy@worldclearing.org, or send mail to:

Worldclearing Ltd
24th Floor the Shard
32 London Bridge Street
SE1 9SG London
United Kingdom



Worldclearing Limited is a United Kingdom company.  Main Office: 24th Floor The Shard, 32 London Bridge Street, LONDON SE1 9SG, UNITED KINGDOM. Registered office Address: S1b Abbey Mannor Business Centre, Preston Road, Yeovil, Somerset, BA20 2EN, UNITED KINGDOM.

Worldclearing Limited is authorized and regulated by the Financial Conduct Authority (FCA) as an agent of Prepaid Financial Services Limited.

Registration number at Financial Conduct Authority in United Kingdom 900630.

Swiftcode: WOREGB21

Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Visa is a registered trademark of Visa International.

The WORLDCLEARING Prepaid Mastercards are issued by Prepaid Financial Services Limited pursuant to a license from Mastercard International Incorporated.